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Cancellation Policy Guide

取消政策:

我们理解计划可能会发生变化,因此我们为您提供了取消订单的选项。请阅读以下取消政策:

  1. 服务取消:

    • 您可以在服务开始之前的24小时内取消订单,并获得全额退款。
    • 如果您在服务开始后取消订单,我们将无法提供退款。
  2. 产品取消:

    • 如果您在产品发货之前取消订单,我们将全额退款。
    • 如果您在产品发货后取消订单,您需要将产品退回并承担退货运费。
  3. 特殊情况:

    • 在某些特殊情况下,如不可抗力事件或产品质量问题,我们将考虑灵活处理取消订单的情况。

请注意:

  • 为了取消订单,请联系我们的客户服务团队并提供您的订单信息。
  • 取消订单后,退款将按照我们的退款政策进行处理。

如果您对取消政策有任何疑问或需要帮助,请随时与我们联系。

Cancellation Policy:

We understand that plans may change, so we offer the option to cancel orders. Please read the following cancellation policy:

  1. Service Cancellation:

    • You may cancel your order and receive a full refund within 24 hours prior to the start of the service.
    • If you cancel your order after the service has started, we will be unable to provide a refund.
  2. Product Cancellation:

    • If you cancel your order before the product is shipped, we will issue a full refund.
    • If you cancel your order after the product has been shipped, you will need to return the product and bear the return shipping cost.
  3. Special Circumstances:

    • In certain special circumstances, such as force majeure events or product quality issues, we will consider flexible handling of cancellation requests.

Please Note:

  • To cancel your order, please contact our customer service team and provide your order information.
  • After canceling your order, refunds will be processed according to our refund policy.

If you have any questions about the cancellation policy or need assistance, please feel free to contact us.