退款政策：

我们致力于为您提供高质量的服务和产品。如果您对我们的服务或产品不满意，我们将尽力解决您的问题。以下是我们的退款政策：

1. 服务退款：

   • 如果您对我们的服务不满意，您可以在购买后 14 天内要求全额退款。
   • 如需申请退款，请联系我们的客户服务团队并提供您的订单信息以及您不满意的原因。

2. 产品退货：

   • 如果您购买的包裹存在质量问题或与描述不符，您可以在14天内申请退货
   • 要申请退货，请联系我们的客户服务团队并提供您的订单信息以及产品的照片或其他证据。

3. 特殊情况：

   • 在某些特殊情况下，如产品无法使用或服务严重缺陷，我们将考虑提供额外的退款或替代方案。

请注意：

• 退款将在收到并审查退回的商品后处理。
• 退款将退回到您购买时使用的付款方式。
• 退款金额可能需要缴纳适用的费用或税费。

如果您对我们的退款政策有任何疑问或需要进一步帮助，请随时与我们联系。

Refund Policy:

We are committed to providing you with high-quality services and products. If you are not satisfied with our services, we will do our best to address your concerns. Below is our refund policy:

1. Service Refunds:

   • If you are dissatisfied with our service, you may request a full refund within 14 days of purchase.

   • To request a refund, please contact our customer service team and provide your order information along with the reason for your dissatisfaction.

2. Product Returns:

   • If the package you purchased has quality issues or does not match the description, you may request a return within 14 days

   • To request a return, please contact our customer service team and provide your order information along with photos or other evidence of the product.

3. Special Circumstances:

   • In certain special circumstances, such as service being unusable or services having severe defects, we will consider providing additional refunds or alternative solutions.

Please Note:

• Refunds will be processed upon receipt and review of the returned merchandise.

• Refunds will be issued back to the payment method you used at the time of purchase.

• Refund amounts may be subject to applicable fees or taxes.

If you have any questions about our refund policy or need further assistance, please feel free to contact us.